We would like to share with you some of the AELCS noted feedback from our site visit in March 2012.
STANDARD SEVEN – The work environment supports quality service delivery.
Demonstrated Best Practices:
- Providers have opportunities for education and professional development. The Agency pays for providers to attend a regional conference, additional training and for memberships in the Centre of Excellence.
- Resources are available for Providers and staff planning and education.
- There are meetings and the minutes indicate Providers input into decision making.
- Job descriptions are regularly updated and are detailed.
- Providers and consultants have a private online network where they can share new activities or ask ideas of other providers.
- Providers can print forms they need from the Agency web site.
- The agency has expanded their building to allow space for in house training.
- Providers set their own fees
- There is a play room at the office for children to use when parents visit or providers come to the office with children.
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