Accreditation Feedback

AELCS has granted the Hemel House program accreditation status to recognize that they have met the provincial requirement for high quality child care as demonstrated using specific data collection strategies and identifications in the criteria outlined in the Quality Standards.

We would like to share with you some of the AELCS noted feedback from our site visit in March 2012.

STANDARD FIVE – Relationships with families are supportive and respectful. 

Demonstrated Best Practices

• There is regular exchange of information verbally, through newsletters, bulletin boards.
• The agency website has an ‘Activity Page’ for parents and children to complete together.
• There is a procedure for resolving issues between providers, families and the agency.
• Licensing reports are posted on the website without identifying children.
• Families are informed about policy and practice changes that may affect them.
• Families are provided with clear information on agency philosophy, goals, policies and practices in the parent handbook.
• Parents are expected to meet with a consultant to review policies and provider profiles before interviewing providers.
• Parents are encouraged to share information about their children and make suggestions
  for their care. Families are encouraged to express needs and preferences in the initial
  registration form.