What Day Home Providers have to say about Hemel House!
"When I have required help someone has come quickly and helped. I never feel that support is not out there and I would call if I needed anything. Office staff friendly and has good interpersonal skills."
"I always feel supported. Office staff have been great in helping find back up care, care searches, and on information regarding professional development."
"I have been able to talk directly to one of you via phone or email whenever I've had a question or concern. The on call Child Care Consultant can also be reached at the drop of a hat whenever I need a sick day."
"Seriously, can we clone you ladies"
What parents have to say about Hemel House and their Providers!
"My child loves being at the day home. She works with my child and knows how to turn any negative happening into positive experiences. She works with the children at there individual levels of learning and understands that each kid is an individual. She keeps the kids active and allows them choices that allow them to feel more independent. She also encourages interaction between all the kids no matter what ages they are so everyone is included."
"My provider only ever takes time off to take care of herself when needed. I appreciate that she takes time when she needs it, yet makes sure that substitute care is provided for my child with no added stress for myself or my child. I am grateful to the Hemel House being supportive of their providers taking time off when required."
"Hemel House offers evening appointments and they use email to communicate, which is helpful."
"My provider loves his provider and she is so nurturing. She treats him as if he is her own and adapts her programs to his needs."
"When my provider is sick I appreciate the early calls and organization to find another place for my son to go to. That is a main reason I went with a licensed dayhome."
"I like when I see my provider being visited by office staff I REALLY appreciate back up coverage!"
"When we see the things our child is learning in her care we are truly amazed. She is learning more from her provider than she would learn in preschool."
"I am always made aware of things that happen at dayhome when he is there. She lets me know of any concerns she has and makes a point of telling me milestones he has reached. She cares for my child there is no doubt to that, you can tell it is more than just a job to her. He loves his provider and even gets upset when he cannot go to her house on weekends."
"Daily we are informed of what activities he has done, what he did feel, what some of his struggles might have been. She also tells us what he ate, how much and also how much he drank."
"I always get quick responses to my emails from office staff."
"During our care search, it took us a while to find the right match, we were never pressured and always felt that Hemel was working hard to support us in finding the right care provider. Being first time parents it was nice to know that we had support and answers to questions."
"I feel the staff are very friendly and approachable. I have just started with Hemel House, but I have no problem with ever approaching them with comments or questions."
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