Accreditation Feedback

AELCS has granted the Hemel House program accreditation status to recognize that they have met the provincial requirement for high quality child care as demonstrated using specific data collection strategies and identifications in the criteria outlined in the Quality Standards.

We would like to share with you some of the AELCS noted feedback from our site visit in March 2012.

STANDARD FOUR – Families are supported as the primary caregivers for their children.

Demonstrated Best Practices 

• Friendly interactions occurred during the day between Providers and parents. 
• The Agency provides support and information for families who need resources and referrals. 
• There are opportunities for families to get together at specially planned events. Annual swim party, monthly mastermind meetings and advisory board meetings. 
• The parents have an opportunity for input into policies and procedures at the program through surveys, e-mail and daily verbal contact. Individual provider and agency wide survey results were shared with the families. 
• There is a clear intake process to orient new parents to the program and a detailed parent manual is provided which emphasizes the role of parents as primary caregivers. Parents can review several provider profiles and decide which they wish to interview.